Hotelympia - The Stage

Be inspired by our exciting line up of speakers. Each one will be sharing advice on how to differentiate your business and delight your customers, even in the current climate where spending levels are squeezed. Come and see leading names such as celebrated chef Giorgio Locatelli, the UK’s best known restaurant manager Fred Sirieix, and revered food critic Fay Maschler.

Sunday - 26 Feb 2012 - Organised by Caterer & Hotelkeeper

12:00-12:45
	Ufi Ibrahim Interview
	The Chief Executive of the BHA speaks her mind about VAT, minimizing red tape and how we can work together to promote British tourism overseas.

13:00-13:45
	Creating a Responsible Hospitality Business
	The Considerate Hotelier’s Association’s John Firrell, Mark Linehan of the SRA and Rebecca Hawkins of the Responsible Hospitality Partnership offer practical steps to boost your sustainability credentials.

14:00-14:45
	Seizing the Olympic Opportunity
	As the London Games approach, we host a panel of operators gearing up for the games to find out how they are preparing. Chris Foy Head of 2012 Games Unit at VisitBritain will join James Parsons and Chrys Fisher to offer insight into how businesses all over the UK can benefit from London 2012.

15:00-15:45
	Marketing The May Fair
	Consistently seen in the background of Paparazzi shots, and used for videos and photoshoots...Featured in all the top glossy magazines. How do the people behind the publicity stage-manage the hotel’s celebrity.

16:00-16:45
	TripAdvisor Masterclass
	Love it or hate it there’s no excaping its power. TripAdvisor for Business provides a masterclass in how to make the most of online feedback and gain revenue from reviews.

Monday - 27 Feb 2012

10:00 - 10:45
	A Very Special Guest
	A Very Special Guest - to be announced soon - will be joining us on The Stage. Watch this space!

11:00 - 11:45
	Locatelli Goes to Prison!
	Giorgio Locatelli – will be talking about The Clink charity – an initiative to train people in prisons the art of cooking so they have meaningful employment opportunities when they are released.

12:00 - 12:45
	The Future of Design
	Martin Brudnizki – One of the industry’s most sought after designers on the international stage will be discussing technique, inspiration, favourite projects and working to schedules and budgets...and what lies ahead in design.

13:00 - 13:45
	Serving Perfection
	Celebrity restaurant manager Fred Sirieix will be discussing perfect service, what to do and how to do it.

14:00 - 14:45
	Business at its Best
	Luke Johnson will be talking about making a successful business and giving general business advice. He’s the man behind successful restaurant chains including Pizza Express and Giraffe.

15:00 - 15:45
	Hotelympia Design Award - Presenting the very best in Hotel Design
	The winner of the inaugural Hotelympia Design Award is awarded - with presentation and slide show of Best Suite interior.

16:00-16:45
	Inside the The Fat Duck
	Learn what goes on in the kitchen of Heston Blumenthal’s world renowned, 3 Michelin starred restaurant - with Executive Chef Ashley Palmer-Watts.

17:00 - 17:45
	Innovation Awards
	Join us as the winner of the Innovation Award is announced live on stage.

Tuesday - 28 Feb 2012

10:00 - 10:45
	A Very Special Celebrity Chef Guest
	A Very Special clebrity chef - to be announced soon - will be joining us on The Stage. Stay tuned for further anouncements.

11:00 - 11:45
	The Guest Experience
	What is the recipe for creating a truly great guest experience? With Katy McCann, Global Head of Hotel Partnerships and Mary Garvin, Head of Partnerships for the Americas at the Mr & Mrs Smith Hotel Collection, the world’s most stylish collection.

12:00 - 12:45
	Interview with... Robin & Judy Hutson
	The couple who co-launched Hotel du Vin and are now running new luxury country hotel LIME WOOD and new concept hotel brand THE PIG. Will be talking about the brand, their past successes, design on a budget and how to keep customers coming in poor economic times. Robin was also Chairman of Soho House Group for 3 years.

13:00 - 13:45
	Interview with... Fay Maschler
	Fay Maschler, Britain’s most revered restaurant critic will be talking about why some restaurants succeed and others fail and giving useful business advice to budding restaurateurs in the audience. Fay also runs a restaurant consuftancy so will be able to spread light on best practice, branding, concepts, sourcing products and pricing.

14:00 - 14:45
	Panel Discussion... The Business of Hotels
	A panel discussion with the current Hotelier of The Year, Stephen Carter and two previous winners, Richard Ball and Robin Hutson including audience Q&A. We will be discussing how to create and run the perfect hotel business.

15:00 - 15:45
	The Business of Design – A presentation by Rabih Hage
	A brilliant designer who has several award winning projects to discuss. He is the master of creating excellent, striking and imaginative interiors that look hugely expensive yet are achieved within relatively low budgets.

16:00 - 16:45
	An interview with Sir David Michels
	Peter Hancock interviews new Institute of Hospitality President Sir David Michels in what promises to be a highly informative and much-anticipated session.

Wednesday - 29 Feb 2012

10:00 - 16:00
	Speciality Coffee Association of Europe
	Two days of action sees The UK Latte Art Final 2012, UK Coffee in Good Spirits Competition 2012, and the UK Ibrik Competition 2012 - all on The Stage.

Thursday - 1 March 2012

10:00 - 16:00
	Speciality Coffee Association of Europe
	Two days of action sees The UK Latte Art Final 2012, UK Coffee in Good Spirits Competition 2012, and the UK Ibrik Competition 2012 - all on The Stage.